Anyone who has ever been to a clothing store will tell you that it is not a pleasant experience to change in a changing room when the temperature is not right. I had to get HVAC repair in NYC over the past week because the heater for my clothing store stopped working. I’ve owned the store for many years, and have never had any problems with the heater before, so this was a shock. I guess everything eventually breaks, but I didn’t really expect that it would happen. I couldn’t close when the heater broke, because I still wanted to have customers shopping. While people were coming in the store, they could instantly tell that something was wrong with the heat.
As more and more customers kept telling me about the lack of heat, I kept assuring them that the heater would be fixed soon. I had to do this as much as possible because I didn’t want to lose any of my customers. I found a website that linked to a repair company and contacted them. They were able to send someone to look at the heater a couple of hours after I contacted them. The motor in my heater wasn’t working for some reason, so it had to be replaced.
After the quick motor replacement in the heater, the heater was working again and my customers were happy once again. To thank everyone for being patient and enduring the cold temperatures, I decided to have a sale on all clothing in the store. Some of my customers told other people about the sale, and in only a few hours, I had a lot of new customers coming into the store to buy something. So far, this has been the most successful day that the store has had this quarter.